ServiceMaster of Seattle (SOS)

The
Cleaning
Professionals

Over 100,00 worldwide businesses a day depend on ServiceMaster to enhance their business images and to provide a healthily working environment for their employees. With over 45 years of experience, Service-Master has an unparalleled reputation in the cleaning industry for service, quality, and professionalism.

Our Janitorial services cover everything from floors to carpets to windows to telephones. And it's all guaranteed... Everyone of Our customers make business decisions everyday based on value, service, and quality. Choosing ServiceMaster is one business decision that they won't have to second guess. Here's why:

Quality Control

Effective communication is the cornerstone to service excellence. Accountable employees deliver our promise of excellence with pro-active service and rapid response.

Our Communication Log, a communication bright yellow binder that you would see stored in a prominent place in your facility, bridges the gap between your contact person and our cleaning staff. Along with this log, our customer data base, monthly service calls, and customer surveys provide you with an "audit trail" of all cleaning activities in your building. This gives ServiceMaster the ability to monitor our quality, your satisfaction, and to meet each customer's individual needs.

People Management

The ServiceMaster focus of developing employees is essential to keeping good people on the job-providing consistency in any cleaning program.

We begin with a thorough screening of all applicants, and continue with classroom training, and quality process control that:

defines expectations
communicates expectations
coaches
measures, tracks, and rewards results

Staff members also are taught compliance issues, building security, and respect for your premises.

Our quest never ends. ServiceMaster is always looking for better ways to hire, train, motivate, and reward its people. They win, you win.

What we do for you:

Housekeeping
We interview all our janitorial customers at great length so that we can put together a detailed cleaning program tailored for them. Our Time and Motion studies tell us how long each task will take, down to the minute. There is no guess work-you will know exactly what to expect, and when
Marble
Besides our general expertise in floor care, ServiceMaster has a proven scientific process designed for the restoration and maintenance of all mineral surfaces. As with all our floor care, we protect the surface, make it slip resistant, and keep it looking great.

Sanitation
ServiceMaster provides daily support services to more than 1,600 health care facilities, worldwide. This growing exper- tise has equipped us with the chemicals, systems, and procedures to keep cafeterias, kitchens, washrooms, showers, and locker rooms not only clean, but safe as well.
Windows
Everyone notices dirty windows, including your clients and customers. Soiled and streaked windows not only look bad, but they keep you from enjoying the natural light. ServiceMaster is not afraid of windows--we "do windows" so you don't have to.

Floors
We know floors. No matter what the surface-vinyl, ceramic, quarry tile, or wood-we have a cleanser, finish, or method that will clean and protect your floors.
ServiceMaster research & development keeps us on the leading edge with floor care products that are carefully tested for protection slip resistance, and appearance.

Meet the Janitorial Team